Resume
EXPERIENCE
Product Director & Chief of Staff, Provider Insights
Elevance Health (formerly branded Anthem Blue Cross Blue Shield ) | 2017 - Present
Product Lead, CafeWell
Welltok (acquired by Personify Health) | 2016 - 2017
Senior Product Manager, Innovation Labs
Head of Product, SmartNetworks
Aetna, a CVS company | 2013 - 2016
Project Manager
New York eHealth Collaborative | 2012 – 2013
Senior Business Analyst, Admitting & Registration
Massachusetts General Hospital | 2009 – 2012
CERTIFICATIONS
Certified Scrum Master, Agile Alliance
PMC-VI, Pragmatic Marketing
SAFe Agilist, Scaled Agile, Inc.
Design 101, Design Lab
EDUCATION
MBA, Boston College Carroll School of Management
BS, Business Administration & Finance, Boston University
SKILLS
Product Leadership: Agile & SAFe, Product Roadmap Development, Strategic Planning, Business Case Development, AI Product Strategy
Technology & Analytics: Tableau, Data-Driven Decision-Making, Digital Transformation, UX/UI Optimization, Generative AI
Business Operations: P&L Management, Budget Planning, KPI Development, Process Improvement
Stakeholder Engagement: Executive Presentations, Cross-Functional Collaboration, Change Management